Code 59.2:00
Description An unsupported or reused part has been installed. Remedy Install only new parts recommended by HP for this product.
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Code 63:YZ
Description Input/Output problem through the network interface of the Formatter Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the…
Code 64.1:YZ
Description The External Hard Disk accessory does not seem to be connected Remedy 1. Switch the power off from the back of the product. Connect the External Hard Disk accessory, check that the USB cable is properly connected and power…
Code 64:YZ
Description Input/Output problem through the USB Port Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the USB cable is…
Code 65:YZ
Description Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check…
Code 68:YZ
Description Loss of engine counters tracking Remedy The product will continue to function correctly, but the life counters will not continue counting until you restart the product.
Code 21.2:13
Description Failure moving service station Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Check the Primer Tubes. Reconnect the power cord, then turn on the printer. 2.…
Code 21:13
Description Problem with the Service Station motor Remedy Call agent: 1. Ensure that the service station path is clear. Remove any visible obstacles (screws, plastic parts, etc.) restricting the movement of the service station. 2. If the carriage has stopped…
Code 22.0:00
Description Service-station-side ink supply station error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Perform the ink…
Code 22.1:00
Description Front-panel-side ink supply station error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Perform the ink…
Code 24:10
Description Error detected in ink tube system Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1.…
Code 26:01
Description Ink supply error found during IDS diagnostic test (advisory) Remedy In the front panel message you can see letters representing the names of the colors of the faulty supplies. Call agent: 1. Reseat the faulty ink supply and repeat…