Code 61:04.1
Description The PostScript fonts seem to be missing. Remedy Perform a firmware upgrade to re-install the fonts.
Description The PostScript fonts seem to be missing. Remedy Perform a firmware upgrade to re-install the fonts.
Description The file cannot be printed because it is password-protected. Remedy Resend the file without password protection.
Description The file format is incorrect or not supported for the current product configuration and the product cannot process the job. Remedy 1. Check if the product supports the file format (formats such as PS, PDF, TIFF and JPEG are…
Description Out of memory Remedy Restart the product.
Description The spittoons (Left Spittoon, Service Station) have reached 80% capacity. Remedy Use Preventive Maintenance Kit #2 to replace the Left Spittoon and Service Station.
Description The spittoons (Left Spittoon, Service Station) are full. Remedy Use Preventive Maintenance Kit #2 to replace the Left Spittoon and Service Station.
Description Hard disk drive is full. Remedy Remove any unnecessary files from the hard disk using the Embedded Web Server. If the problem persists, run the Hard Disk Recovery Utility (see Hard Disk Recovery Utility).
Description Media settings area missing in paper settings file Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the product…
Description The job received cannot be printed without borders on this paper. Remedy Use a paper that supports borderless printing. NOTE: This system error code does not require service help. It should be resolved by the customer.
Description Generic firmware error Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the product has the latest firmware version.…
Description Paper axis error—the copier will restart and run a diagnostic test Remedy None
Description Problem with paper advance. This source of error could come from an error in any of the following systems: paper motor, disk encoder, cables or main electronics. Remedy This error can occur because the product has been dropped during…