Code 22.2:YZ
Description Right Ink Supply Station error. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the cables between the Right…
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Code 22.3:YZ
Description Right Ink Supply Station error. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the cables between the Right…
Code 24:YZ
Description Ink Setup failure (you must bring purgers). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Insert the new purgers, reconnect the power cord and power On the Printer. • Perform…
Code 2x.n:10
Description Ink supply error found during IDS diagnostic test. The n represents the ink supply that is failing. The ink supply furthest to the left is always 0, and then they count up from left to right. Remedy • Replace…
Code 31:01
Description An error has been detected with the cutter. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the Cutter Assembly…
Code 31:02
Description An error has been detected with the cutter. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the Cutter Assembly…
Code 78.1:YZ
Description Media settings area missing in media settings file. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer…
Code 78:08
Description The job received can not be printed without borders on this paper. Remedy • Use a paper that supports borderless printing. • This system error code does NOT require service help. It should be resolved by the customer.
Code 79.1:YZ
Description Recoverable firmware error that does not stop the printing process. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that…
Code 79:YZ
Description Generic Firmware error. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version.…
Code 81:YZ
Description Problem with paper advance. This source of error could come from an error in any of the following systems: paper motor, disk encoder, cables or main electronics. Remedy Initial checks: This error can occur because the printer has been…
Code 85:YZ
Description Problem finding the Drive Roller zero. Remedy • Check that the Media Advance Drive is connected properly to the Main PCA and is not damaged. The cable is labeled “Paper Motor.” • Perform the Media Drive diagnostic test to…