Error Codes

Description Battery of Real Time Clock ran down Remedy Replace the battery.

Description Problem with Power Supply Unit Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Power Supply Unit (PSU). See…

Description Failure reading/writing NVM in Hard disk Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Hard Disk.

Description DelSol3 ASIC not found or not responding Remedy 1. Check the condition and connections of the Interconnect data and power cable, replace if necessary

Description USB Cable not connected Remedy 1. Check the condition and connections of the USB cable, replace if necessary.

Description USB Hub not found Remedy 1. Make sure Interconnect board connector labeled 'INPUT HUB' is properly connected. 2. Make sure Wukong board connector labeled JUSB2 is properly connected to the cable coming from Interconnect board. 3. If failure continues,…

Description USB Scanner connected to incorrect port Remedy Ensure that the USB cable from the Scanner to the Interconnect board is connected at the connection labeled 'SCANNER' and not 'HOST CON'

Description Interconnect Board or Power cable has failed Remedy 1. Check the condition and connections of the Power Cable, replace if necessary. 2. Replace the Interconnect Board

Description Scanner not calibrated Remedy Calibrate the Scanner

Description File I/O Error Remedy Reboot Product

Description Contex Library failed to load Remedy 1. Reboot the Product 2. Upgrade the firmware For more information

Description Trailing Cable does not seem to be detected Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the Trailing…