Error Codes

Code 31:YZ

Description An error has been detected with the cutter. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the Cutter Assembly…

Code 29.n:YZ

Description An error has occurred in Printhead detection. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Remove the Printheads from the…

Code 27:YZ

Description An error has occurred in Printhead detection. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Remove the Printheads from the…

Code 26.n:YZ

Description (color = n) Order of Ink Supplies incorrect. Remedy • Remove the Ink Supply Cartridges and check that they are the correct ones for this printer and are in the proper order. • Check that the Printer has the…

Code 22.2:YZ

Description ISS Right BPS0 error.(Supplies 0, 1, 2)(Module 2 far right). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that…

Code 12.n:YZ

Description Carriage & PCA Main doesn’t detect pens. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Trailing Cable…

Code 08:YZ

Description Problem with the Front Panel. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Front Panel interface cable…

Code 05.1:YZ

Description CPU Fan is stopped or burnt. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Replace the Power Supply Unit (PSU)…

Code 02.2:YZ

Description Problem with the Carriage PCA Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Trailing Cable is not…

Code 81.1:YZ

Description Problem finding the Drive Roller zero. Remedy • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels…

Code 79.1:YZ

Description Recoverable firmware error that does not stop the printing process. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that…

Code 78:YZ

Description Borderless printing not possible. Setting ignored. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Send the plot again.