Description Color calibration Error. Remedy • Profiling failed due to a different error (not algorithm / data processing). • Perform the Color Sensor (ESP) calibration. You must use glossy paper for this calibration. • If the System Error continues, replace…
Description Profiling algorithm failed. Remedy • Profiling failed due to a different error (not algorithm / data processing). • Perform the Color Sensor (ESP) calibration. You must use glossy paper for this calibration. • If the System Error continues, replace…
Description Possible Paper Jam. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the problem persists, contact HP support. Open the…
Description Problem finding the Drive Roller zero. Remedy • Perform the Media Drive diagnostic test to troubleshoot the problem further 2. Paper Drive.
Description Back tension servo shutdown (roll feeding). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the problem persists, contact HP…
Description Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded. Remedy • Resend the file to be printed on the…
Description PC Interface Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Get the latest version of the firmware.
Description The Color Sensor (Spectrophotometer-ESP) of the printer is not working well. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • The…
Description The printer has detected a problem with the Drop Detector. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that…
Description Electrical fault or current limit in Scan-Axis Motor. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Aerosol…
Description Electrical fault or current limit in Media-Axis Motor. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and…
Description An error has been detected with the Media Output Tray. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the…
