Error Codes

Code 73:YZ

Description Servo Servo Error. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version.…

Code 72:YZ

Description Firmware error Generic Firmware error. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest…

Code 47:YZ

Description Star wheel motor Star wheels motor error Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Starwheel Assembly…

Code 45:YZ

Description Rewinder An error with the Rewinder System has been detected Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that…

Code 44:YZ

Description Aerosol fan Fan Electrical fault, or not connected Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Aerosol…

Code 42:YZ

Description Scan-axis motor Electrical fault or current limit in Scan-Axis Motor. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the…

Code 41:YZ

Description Paper-axis motor Electrical fault or current limit in Media-Axis Motor. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the…

Code 41.1:YZ

Description Paper-axis motor Electrical fault or current limit in Media-Axis Motor Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the…

Code 38:YZ

Description Output Tray An error has been detected with the Media Output Tray. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. •…

Code XX.n:YZ.m

Description Error Codes Format • XX: Subsystem or process (2 digits). • n: Subsystem or process index (if more than one used in the product) – optional. e.g. Identify the Ink Supply (color and number). • Y: Who should perform…