O2ML9YjB9mA2

Description Paper axis error—the copier will restart and run a diagnostic test Remedy None

Description Problem with paper advance. This source of error could come from an error in any of the following systems: paper motor, disk encoder, cables or main electronics. Remedy This error can occur because the product has been dropped during…

Description Scan axis error—the copier will restart and run a diagnostic test Remedy None

Description Scan Axis movement requires too much force or energy. Remedy 1. Check that the cutter disengages correctly. 2. Lubricate the scan axis. 3. Use Preventive Maintenance Kit 1.

Description Problem finding the Scan-axis encoder reading Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Make sure that the encoder strip…

Description Problem with the Carriage Encoder Sensor readings Remedy 1. Check that the encoder sensor is correctly connected to the Carriage PCA. 2. Make sure the Encoder Strip is not broken or damaged. If necessary, replace it. See Encoder Strip,…

Description Unable to pressurize the Ink Delivery System Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Perform the Ink Delivery System…

Description Out of memory. The total memory available in the product depends on its configuration. It is reported as HPGL/ 2 memory or PS/PDF memory. If the amount of memory that the product needs to process the file is more…

Description Generic firmware Error Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the product has the latest firmware version.…

Description A service calibration should be performed. Remedy To find out which service calibration to perform, print the calibration status. At the Touch Control Panel, select the Internal Prints icon, then Service information > Print calibration status. Perform whichever calibration…

Description Problem with the firmware upgrade process Remedy 1. Reboot the Product 2. Try to upgrade the firmware again, for more information, see Appendix B: Emergency firmware upgrade with USB flash drive 3. Download again the firmware file from the…

Description Error Codes Format: • XX: Subsystem or process (2 digits). • n: Subsystem or process index (if more than one used in the product) – optional. e.g. Identify the Ink Supply (color and number). • Y: Who should perform…