Code 01.0:10
Description Problem with the engine PCA Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace…
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Code 01.1:10
Description Error in the engine PCA Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace…
Code 01.2:10
Description Problem with the backup NVM Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Check…
Code 02.1:10
Description Problem with the carriage PCA Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Check…
Code 09:05:10
Description CIS D Element is failing Remedy Call agent: 1. Clean the scanner of dust and dirt and perform the Scanner Calibration. 2. If the system error persists, upgrade with latest firmware version. Service engineer: 1. Replace CIS A Element.…
Code 09:08:11
Description Power cable of the Scanner is failing Remedy Service engineer: • Check the condition and connections of the Scanner Power cable, if necessary replace the cable.
Code 09:09:11
Description USB cable of the Scanner is failing Remedy Service engineer: • Check the condition of the Scanner USB cable and its connections, if necessary replace the cable.
Code 09:10:04
Description Scanner is in SAFE MODE Remedy Service engineer: • Restart the product, if the problem persists replace the SCU.
Code 03.2:10
Description Problem with the E-Box cooling fans Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1.…
Code 05.1:10
Description Problems with the formatter FAN Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace…
Code 05.4:10
Description BIOS data corrupted in formatter Remedy Call agent: • Replace the formatter.
Code 05.5:10
Description BIOS should be updated (advisory) Remedy Call agent: • Update the formatter BIOS.