Error Codes

Code 71:19

Description Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together. Remedy • Perform the “Error 71:19 Recovery” Service Utility.You MUST NEVER replace both…

Code 68:YZ

Description Loss of engine counters tracking. Remedy • Reboot the printer. The printer will continue to function correctly, but the life counters will not continue counting until you restart the printer.

Code 65:YZ

Description Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check…

Code 64:YZ

Description Input/Output problem through the USB Port. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the USB cable is…

Code 63:YZ

Description Input/Output problem through the network interface of the Formatter. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the…

Code 61:YZ

Description The file format is incorrect and the Printer cannot process the job. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. •…

Code 58:YZ

Description The Color Sensor ESP (spectrophotometer) of the printer is not working well. It could be any of the following problems: • Problem with the Color Sensor ESP (spectrophotometer). • Communication problem between the Color Sensor ESP (spectrophotometer) and Carriage…

Code 56:YZ

Description Drive roller analog encoder sensor fail or calibration failed. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Perform the Media…

Code 55:YZ

Description Problem with the Line Sensor (Tetris). The printer has detected a failure to access Line Sensor EEPROM). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and…

Code 52:10

Description The printer has detected fibers in the Drop Detector. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the…

Code 51:YZ

Description Window Sensor failure. Remedy • Check that the Window Position Sensor cable is not damaged and is correctly connected to the PrintMech PCA. • Perform the Sensors Test to troubleshoot the problem further. • Replace the Window Position Sensor.