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Description 27.00. Printhead Causes: "PHA error: VPP short" Remedy Code: 0027-0023 Description: 27.00. Printhead Causes: "PHA error: VPP short" Remedy:

Description 27.00. Printhead Causes: "PHA error: VPP short test" Remedy Code: 0027-0025 Description: 27.00. Printhead Causes: "PHA error: VPP short test" Remedy:

Description 27.00. Printhead Causes: "PHA error: VPP expected off" Remedy Code: 0027-0027 Description: 27.00. Printhead Causes: "PHA error: VPP out of range" Remedy:

Description 27.00. Printhead Causes: "PHA error: VPP bleed failed" Remedy Code: 0027-0028 Description: 27.00. Printhead Causes: "PHA error: VPP out of range" Remedy:

Description 27.00. Printhead Causes: "PHA error: VPP out of range" Remedy Code: 0027-0030 Description: 27.00. Printhead Causes: "PHA error: VPP out of range" Remedy:

Description Printer Bundle Board communication failure or malfunction Causes: Bundle FFC, Main PCA Remedy How to solve. Remote troubleshooting (call agent)1. Switch the power off and disconnect the power cord. Reconnect the power cord and power on the printer.2. The…

Description Front Panel does not respond Causes: Remedy Onsite troubleshooting and solution (service engineer)1. This error never appears in the Front Panel, it is only logged into the Error History, and is equivalent to the 3 beeps during printer startup.2.…

Description Scanner Bundle Board PCA Causes: Main PCA Remedy Remote troubleshooting (call agent)1. Switch the power off and disconnect the power cord. Reconnect the power cord and power on the printer.2. The call agent should arrange a service engineer visit…

Description Scanner bundle PCA Non-volatile memory issue Causes: Remedy Remote troubleshooting (call agent)1. Switch the unit off and on again.2. If the problem persist, go to the Extended support menu and use the saved Scanner calibrations.Onsite troubleshooting and solution (service…

Description Scanner Motor failure Causes: Motor, transmission, pinches, or advance rollers Remedy Remote troubleshooting (call agent)1. Switch the power off and disconnect the power cord. Reconnect the power cord and power on the printer.2. Enter the support menu, see Entering…

Description Scanbar failure Causes: Remedy Remote troubleshooting (call agent)1. Switch the power off and disconnect the power cord. Reconnect the power cord and power on the printer. If the error persist, the call agent should arrange a service engineer visit.2.…

Description Scanner Slider failure Causes: Remedy Remote troubleshooting (call agent) Ask the customer to open the scanner lid and check:1. That none of the sliders surface is stained, dirty or showing symptoms of wear.2. That the sliders aren’t blocked, either:a.…